Q & A

Q. What is the payment terms?

We accept T/T (30%-70%) and L/C. For trial order, we can also accept PayPal and Western Union.

Q. What is the delivery time?

Orders are usually delivered within 45 working days of the receipt of deposit. It depends on your parchase quantity.

Q. Am I able to get catalogue and images of your products?

To download catalogue from our website go to https://www.wecaretoys.com/product-catalog/. Please then follow the instructions to download. For images, please contact us and let us know the item numbers, then we will send you HQ images.

Q. What is your minimum order?

For FOB terms, we requre the minimum order amount to reach USD15,000/order, if below this amount, we will charge USD400 for small order handling fee.

For EXW terms, there is no minimum order required.

Q. Whit is your Port of Loading?

Shantou Port and Shenzhen Yantian Port.

Q. Can I have my own design of color box?

Sure, we can provide you HQ pictures of our product, and die cut of the box for you to design your own box.

Q. Can you desgin something based on real thing?

Sure, we have our own design team, we can make your idea come true.